ANALISIS BEBAN KERJA, STRES KERJA DAN KINERJA KARYAWAN PT ASURANSI PERISAI LISTRIK NASIONAL JAKARTA

Megawati Megawati, Rukaesih A. Maolani, C. Nike Septivani

Abstract


This research is motivated by a decrease in the number of premiums and an increase in the number of claims in the last 3 years at PT Asuransi Perisai Listrik Nasional Jakarta. The decrease in the number of premiums and the increase in the number of claims were caused by a decrease in performance which was indicated to be caused by several factors such as work stress and workload. This study uses quantitative methods by conducting data collection techniques (questionnaires) and data analysis. Respondents in this study consisted of 42 employees of PT Asuransi Perisai Listrik Nasional Jakarta, especially the Undrerwriting & Reinsurance Division. The research method was carried out using descriptive analysis and the results of this study showed that the workload, work stress and employee performance that occurred at PT Asuransi Perisai Listrik Nasional Jakarta.

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